2018 Customer Satisfaction Survey

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Madden Bolt Corporation is committed to improving our products and services to you and would like to know how well we are doing. Thank you for taking the time to provide feedback to Madden Bolt Corporation. Your input regarding the products and services we provide to support your company goals is vital to our efforts to improve customer satisfaction. Completion of this survey will help us improve our products and services to you.

Data from this survey will be used by Madden Bolt Corporation to improve products and services to our customers. The data will be compiled and respondents will not be identified by name in our reported results. Response to this survey is voluntary but extremely valuable to our desire to serve you better.

Please rate our performance over the past year. Your straightforward answers are greatly appreciated. Please use the comments area at the end of the survey to explain any negative ratings.

1. Customer Information.

2. Survey Questions.

a. How satisfied are you with our sales staff at Madden Bolt?

Extremely SatisfiedVery SatisfiedSatisfiedNot Satisfied

b. How satisfied are you with delivery schedules/times?

Extremely SatisfiedVery SatisfiedSatisfiedNot Satisfied

c. How satisfied are you with the Quality of the products received from Madden Bolt?

Extremely SatisfiedVery SatisfiedSatisfiedNot Satisfied

d. How satisfied are you with the Shipping and Packaging of product received from Madden Bolt?

Extremely SatisfiedVery SatisfiedSatisfiedNot Satisfied

e. How satisfied are you with Madden Bolt overall?

Extremely SatisfiedVery SatisfiedSatisfiedNot Satisfied

f. How likely are you to purchase products again from Madden Bolt?

YesNo

g. Please explain any answers where you indicated that you were not satisfied or where expectations were not met: