Leading Steel Bolt Fabricator Strengthens Customer Satisfaction and Continuous Improvement Initiatives
Houston, TX – Madden Bolt Corporation (http://www.maddenbolt.com) announced today that Michael Devience has joined the operations team as Quality Assurance/Quality Control Manager and will lead the company’s customer satisfaction and continuous improvement initiatives. Madden Bolt is expected to receive its AISC Quality Management System (QMS) Certification this month. Michael Devience is a certified ISO-9001 Lead Auditor (Exemplar Global, Inc.) with more than 20 years of QA/QC management experience building and leading quality programs for oil & gas and manufacturing & fabrication companies. He has a proven track record of implementing quality systems and previously secured ISO-9001 certification for two companies.
Michael’s role as QA/QC Manager is critical as Madden Bolt undergoes rigorous audits and reviews to ensure that implementation of its QMS complies with or exceeds the requirements of the AISC standard. Michael is also charged with developing programs to ensure the company’s QMS is supported by consistent checks and balances including non-conformance reporting, corrective action, management review, on-going training and cost of quality assessments. “Madden Bolt’s QMS needs to be a proactive system which prevents nonconforming product instead of reactive system which focuses on problems as they happen. My goal is to ensure that we apply controls in every phase of operation so that we can meet or exceed customers’ expectations on every order,” said Devience.
April Spencer, Director of Business Operations stated, “Michael’s expertise in QA/QC will help us cross the finish line with our AISC QMS Certification goal and take Madden Bolt to the next level for our customers. Michael’s role is instrumental to every aspect of our business – from the moment the order is taken all the way through each micro-process within drafting, routing, fabricating, galvanizing, packaging, and shipping. The quality team is already targeting improvements within shipping and detail design to develop consistent measures that will yield consistent results for customers.”
About Madden Bolt Corporation
Madden Bolt is a longstanding beacon for unmatched speed and expertise in the manufacturing of custom anchor bolts, steel plate products, embeds, and miscellaneous steel assemblies for customers across the United States. Our in-house processes and onsite galvanizing services result in the best lead times across the steel fabrication industry.
For Madden Bolt Corporation
April Spencer, 713-939-9999